Market Research

Market Research

Market research is gathering information about consumers’ needs and preferences. Market research could include readily available research conducted by third parties. This is also known as secondary research. A problem that could arise with secondary research is...
Customer loyalty

Customer loyalty

Customer loyalty is the marketing funnel’s last stage, as described in a previous blog post. An earlier blog post stated, “The loyalty stage is when customer loyalty is established, and customers become repeat customers and advocate for the company’s...
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